Abuse & DMCA Reports

Effective Date: January 10, 2026
Last Updated: January 10, 2026

Host Ri LLC ("Host Ri," "we," "us," or "our") is committed to maintaining a safe, secure, and lawful hosting environment. We take abuse complaints and copyright infringement reports seriously and respond promptly to valid concerns.

This document outlines our procedures for reporting and handling abuse, copyright infringement (DMCA), and other policy violations.

1. Reporting Abuse

1.1 What Constitutes Abuse?

Abuse includes any activity that violates our Terms of Service or Acceptable Use Policy, including but not limited to:

Network and Security Abuse:

• Spam, phishing, or fraudulent emails
• Malware, viruses, or malicious code distribution
• Hacking attempts or unauthorized access
• DDoS attacks or network flooding
• Port scanning or vulnerability exploitation
• Botnet operations or command-and-control servers

Content Abuse:

• Child sexual abuse material (CSAM) — zero tolerance
• Copyright or trademark infringement
• Identity theft or impersonation
• Harassment, threats, or hate speech
• Illegal content or activities
• Scams, fraud, or deceptive practices

Resource Abuse:

• Excessive server resource consumption
• Cryptocurrency mining without authorization
• Violation of fair use policies
• Deliberate service disruption

1.2 How to Report Abuse

Email: abuse@hostri.com
Subject Line: Include "Abuse Report" or specific type (e.g., "Spam Report," "Phishing Report")

Online Form: hostri.com/abuse-report

1.3 Information Required for Abuse Reports

To help us investigate effectively, please include:

Required Information:

• Your full name and contact information
• Your relationship to the complaint (e.g., affected party, security researcher)
• Detailed description of the abuse
• Date and time of the incident(s)
• Evidence of abuse:
  • URLs or IP addresses involved
  • Email headers (for spam/phishing reports)
  • Screenshots or logs
  • Any relevant documentation

Optional but Helpful:

• Steps to reproduce the issue
• Impact or harm caused
• Any communication with the alleged abuser

1.4 Abuse Report Response Process

Step 1: Receipt Confirmation

• You will receive an automated confirmation email with a ticket number
• Expected response time: Within 24-48 hours for initial review

Step 2: Investigation

• Our abuse team will investigate the reported activity
• We may contact you for additional information
• Investigation timeline: 1-5 business days (depending on complexity)

Step 3: Action

• If abuse is confirmed, we will take appropriate action:
  • Warning to the account holder
  • Temporary suspension of services
  • Permanent account termination
  • Content removal
  • Reporting to law enforcement (when applicable)

Step 4: Notification

• We will notify you of the outcome when appropriate
• Due to privacy considerations, we may not disclose specific actions taken

1.5 Urgent Abuse Reports

For severe or time-sensitive abuse (CSAM, active attacks, imminent threats):

• Email: abuse@hostri.com with "URGENT" in the subject line
• Include "Emergency" in the report body
• We prioritize these reports for immediate investigation

CSAM (Child Sexual Abuse Material):

• Reports are handled with zero tolerance
• Immediate suspension and investigation
• Mandatory reporting to the National Center for Missing & Exploited Children (NCMEC) and law enforcement
• Permanent account termination

2. DMCA Copyright Infringement Reports

Host Ri complies with the Digital Millennium Copyright Act (DMCA) and responds to valid copyright infringement notices.

2.1 What is DMCA?

The DMCA provides a legal framework for copyright holders to request removal of infringing content hosted on online platforms. Under the DMCA:

• Copyright holders can submit takedown notices
• Hosting providers must respond to valid notices
• Users can submit counter-notices if they believe the claim is invalid

2.2 Filing a DMCA Takedown Notice

Email: dmca@hostri.com or abuse@hostri.com
Subject Line: "DMCA Takedown Notice"

Online Form: hostri.com/dmca-report

2.3 Required Information for DMCA Notices

Under 17 U.S.C. § 512(c)(3), a valid DMCA notice must include:

1. Identification of the copyrighted work:

• Description of the copyrighted work being infringed
• If multiple works, a representative list
• Copyright registration number (if available)

2. Identification of the infringing material:

• Specific URL(s) where the infringing content is located
• Description sufficient to locate the material
• Screenshots or examples (helpful but not required)

3. Your contact information:

• Full legal name
• Mailing address
• Phone number
• Email address

4. Statement of good faith belief: "I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law."

5. Statement of accuracy: "I swear, under penalty of perjury, that the information in this notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."

6. Physical or electronic signature:

• Typed name (for email submissions)
• Digital signature
• Scanned handwritten signature

2.4 DMCA Notice Template

To: dmca@hostri.com
Subject: DMCA Takedown Notice

I, [Your Full Name], am the copyright owner (or authorized agent) of the work(s) described below.

COPYRIGHTED WORK(S):
[Describe the copyrighted work, including title, author, publication date, and copyright registration number if available]

INFRINGING MATERIAL:
The following URL(s) contain material that infringes my copyright:
- [URL 1]
- [URL 2]
- [URL 3]

CONTACT INFORMATION:
Name: [Your Full Legal Name]
Address: [Your Mailing Address]
Phone: [Your Phone Number]
Email: [Your Email Address]

GOOD FAITH STATEMENT:
I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law.

ACCURACY STATEMENT:
I swear, under penalty of perjury, that the information in this notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

SIGNATURE:
[Your Typed or Digital Signature]
Date: [Date]

2.5 DMCA Takedown Process

Step 1: Receipt and Validation (1-2 Business Days)

• We review the notice for completeness
• Incomplete notices will be rejected with an explanation
• You may resubmit with required information

Step 2: Notification to Customer (Upon Validation)

• We forward the DMCA notice to the account holder
• The customer is given an opportunity to respond

Step 3: Content Removal (2-5 Business Days)

• If the notice is valid and no counter-notice is filed:
  • Infringing content is removed or access is disabled
  • The customer is notified of the action taken

Step 4: Confirmation (After Action)

• You will receive confirmation that action has been taken
• We do not provide specifics about customer account status

2.6 Repeat Infringer Policy

Host Ri maintains a policy for terminating accounts of repeat copyright infringers:

• First violation: Warning and content removal
• Second violation: Temporary suspension and final warning
• Third violation: Permanent account termination
• Severe or commercial infringement may result in immediate termination

3. DMCA Counter-Notice (For Accused Users)

If you believe content was removed in error or you have authorization to use the material, you may file a DMCA counter-notice.

3.1 Filing a Counter-Notice

Email: dmca@hostri.com
Subject Line: "DMCA Counter-Notice"

3.2 Required Information for Counter-Notices

Under 17 U.S.C. § 512(g)(3), a valid counter-notice must include:

1. Identification of removed material:

• Description of the material that was removed
• URL or location where it appeared before removal

2. Your contact information:

• Full legal name
• Mailing address
• Phone number
• Email address

3. Statement of consent to jurisdiction: "I consent to the jurisdiction of the Federal District Court for the judicial district in which my address is located (or the District of New Mexico if my address is outside the United States), and I will accept service of process from the person who provided the DMCA notification or an agent of such person."

4. Statement of good faith belief: "I swear, under penalty of perjury, that I have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled."

5. Physical or electronic signature:

• Typed name (for email submissions)
• Digital signature
• Scanned handwritten signature

3.3 Counter-Notice Process

Step 1: Receipt and Validation

• We review the counter-notice for completeness
• Incomplete counter-notices will be rejected

Step 2: Forward to Complainant (2-3 Business Days)

• We forward your counter-notice to the original complainant
• The complainant has 10-14 business days to file a lawsuit

Step 3: Restoration (After 10-14 Days)

• If no lawsuit is filed, we will restore the content
• If a lawsuit is filed, content remains disabled pending legal resolution

Important: Filing a false counter-notice may result in legal liability. Consult an attorney if you're unsure.

4. Trademark Infringement

4.1 Reporting Trademark Violations

If you believe your trademark is being infringed, contact us at:

• Email: abuse@hostri.com or legal@hostri.com
• Subject Line: "Trademark Infringement Report"

4.2 Required Information

• Proof of trademark ownership (registration certificate)
• Description of your trademark
• URL(s) where infringement is occurring
• Explanation of how the use infringes your trademark
• Your contact information
• Statement of good faith and accuracy (similar to DMCA)

4.3 Trademark Dispute Process

Trademark disputes are handled on a case-by-case basis:

• We review claims for validity
• May request additional documentation
• Consider defenses like fair use or nominative use
• Take appropriate action if infringement is clear

5. Phishing and Fraud Reports

5.1 Reporting Phishing Sites

Phishing sites impersonate legitimate organizations to steal credentials or information.

Email: abuse@hostri.com
Subject Line: "Phishing Report"

Include:

• URL of the suspected phishing site
• The legitimate organization being impersonated
• Screenshots showing the phishing attempt
• Any phishing emails received (with full headers)

5.2 Our Response

• Immediate investigation (within hours for active phishing)
• Account suspension if phishing is confirmed
• Notification to impersonated organizations
• Reporting to anti-phishing organizations (PhishTank, APWG)

6. Spam and Email Abuse

6.1 Reporting Spam

Email: abuse@hostri.com
Subject Line: "Spam Report"

Include:

• Full email headers (critical for investigation)
• Copy of the spam message
• Date and time received
• Your email address

6.2 Email Header Instructions

Gmail:

1. Open the message
2. Click three dots (More) → "Show original"
3. Copy the full headers

Outlook:

1. Open the message
2. File → Properties
3. Copy "Internet headers"

Webmail:

• Look for "View Source" or "Show Original" options

6.3 Actions Against Spammers

• Account suspension for spam violations
• Termination for repeat offenses
• Reporting to spam databases and blacklist removal services
• Cooperation with law enforcement for severe cases

7. Malware and Security Threats

7.1 Reporting Malware

Email: abuse@hostri.com or security@hostri.com
Subject Line: "Malware Report" or "Security Threat"

Include:

• URL or IP address hosting malware
• Type of malware (if known)
• Antivirus detection results
• Indicators of Compromise (IoCs)

7.2 Our Response

• Immediate investigation and scanning
• Account quarantine to prevent spread
• Notification to account holder with remediation requirements
• Assistance with cleanup (when possible)
• Termination if malware distribution is intentional

8. False or Malicious Reports

8.1 Abuse of Reporting System

Filing false or malicious reports is prohibited and may result in:

• Rejection of future reports
• Legal action for damages
• Reporting to authorities (if applicable)

8.2 Good Faith Requirement

All reports must be made in good faith. We understand mistakes happen, but intentionally false reports harm legitimate users and waste resources.

9. Privacy and Confidentiality

9.1 Reporter Privacy

• We treat abuse reports confidentially
• Your information is shared only when necessary for investigation
• DMCA notices may be forwarded to account holders (as required by law)

9.2 Customer Privacy

• We protect customer privacy while investigating reports
• Account details are not disclosed unless legally required
• Actions taken may not be disclosed due to privacy policies

10. Law Enforcement Cooperation

Host Ri cooperates with law enforcement agencies when:

• Required by valid legal process (subpoenas, warrants)
• Investigating serious crimes (CSAM, terrorism, etc.)
• Requested to prevent imminent harm

We may proactively report:

• Child sexual abuse material (CSAM) to NCMEC
• Terrorism-related content to appropriate authorities
• Large-scale fraud or hacking operations

11. Appeals and Disputes

11.1 Appealing Abuse Actions

If your account was suspended or terminated due to an abuse report:

1. Email: appeals@hostri.com or support@hostri.com
2. Include your account details and explanation
3. Provide evidence supporting your appeal
4. We will review within 3-5 business days

11.2 Disputes Between Parties

Host Ri is not a mediator or arbitrator in disputes between parties. We:

• Follow legal requirements (DMCA, court orders)
• Enforce our Terms of Service and AUP
• Do not determine legal ownership or rights

For legal disputes, consult an attorney.

12. Contact Information

Abuse Reports

Email: abuse@hostri.com
Form: hostri.com/abuse-report

DMCA Notices

Email: dmca@hostri.com
Form: hostri.com/dmca-report

General Support

Email: support@hostri.com
Live Chat: hostri.com (when available)

Legal Inquiries

Email: legal@hostri.com

13. International Considerations

13.1 Non-US Copyright Claims

For copyright claims under non-US law:

• We accept reports but prioritize DMCA-compliant notices
• May require additional documentation
• Processing times may be longer

13.2 Language

Reports in English are processed fastest. Reports in other languages:

• May require translation (causing delays)
• Should include English summaries when possible

14. Response Times Summary

15. Updates to This Policy

We may update this policy to reflect changes in laws, procedures, or best practices. Updates will be posted with a revised "Last Updated" date.

Summary:

• ???? Report abuse: abuse@hostri.com
• ⚖️ DMCA notices: dmca@hostri.com
• ???? Urgent reports: Use "URGENT" in subject line
• ⚠️ CSAM = Zero tolerance, immediate action
• ???? Include detailed information for faster resolution

This Abuse & DMCA Policy is effective as of the date stated above and applies to all users of Host Ri LLC services.